Returns

WHAT IS THIS STORE'S RETURN AND EXCHANGE POLICY?

Please refer to table below for the conditions of our Return/Refund Policy.

Condition	Policy
Product is Out of Stock.	Refundable
PRE-ORDER Products	Non-refundable
Change of mind.	Non-returnable/ Non-refundable
Sale/ Promotion Product.	Non-returnable/ Non-refundable
Opened and used products.	Non-returnable/ Non-refundable
Product is damaged, malfunction or with manufacturing defect upon receive.	Refundable
Damaged due to user negligence, misuse or abuse. (exposure to high heat, chemicals, open flame, sharp objects, etc.)	Non-returnable/ Non-refundable

 

Strictly no returns or exchanges unless there are defect(s) in the product(s) and it is brought to our attention within 3 business days from when the product was received.